Privacy Policy

Effective Date: 31-07-2026

At Zoe By Leti, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our coaching services.

1. Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number (if provided)
• Information submitted through contact or booking forms
• Coaching inquiry details
• Website usage information (IP address, browser type, pages visited, cookies)

2. How We Use Your Information

We use your information to:

• Respond to your inquiries
• Schedule coaching sessions
• Provide coaching services
• Send appointment confirmations
• Share newsletters or updates (only if you subscribe)
• Improve our website and services
• Comply with legal obligations

3. Confidentiality

We understand that coaching conversations may involve personal topics.

Any information shared during coaching sessions will be treated with respect and confidentiality unless disclosure is required by law or necessary to protect the safety of you or others.

4. Cookies

Our website may use cookies to:

• Improve website functionality
• Analyze website traffic
• Remember your preferences

You can disable cookies through your browser settings.

5. Third-Party Services

We may use trusted third-party services including:

• Appointment scheduling software
• Email marketing platforms
• Payment processors
• Website analytics (such as Google Analytics)

These providers process your information according to their own privacy policies.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of online transmission or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion of your information
• Withdraw consent
• Opt out of marketing communications

To exercise these rights, please contact us using the details below.

9. Coaching Disclaimer

Life coaching is intended for personal development, goal setting, and self-improvement.

Our coaching services are not a substitute for professional medical, psychological, psychiatric, or legal advice. If you are experiencing a mental health crisis, please seek assistance from a qualified healthcare professional.

10. Children’s Privacy

Our services may be used by students and individuals under the age of 18. If you are under 18, we encourage you to use our services with the knowledge and consent of a parent or legal guardian.

We do not knowingly collect personal information from children in a manner that violates applicable privacy laws. Where required, parental or guardian consent may be requested before providing certain coaching services or collecting personal information.

If a parent or guardian believes that a child has provided personal information without appropriate consent, they may contact us, and we will promptly review and, where appropriate, remove the information.

This version is more suitable for a coaching website that offers services to students while remaining privacy-conscious.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Zoe By Leti
Email: info@zoebyleti.com
Website: https://zoebyleti.com